About Us
Trusted Remote Support for Professionals, Worldwide
At Imperial, we help professionals reclaim their time and focus on what truly matters-while we take care of the rest. Since 1999, we’ve been empowering hospitals, Doctors, law firms, and corporate organizations by handling the work behind the scenes. What began with high-precision transcription has evolved into a powerful support ecosystem, offering:
Remote Assistant Services
Human Transcription
Virtual Project Management
We serve clients in over 12 countries-including the UK, USA, Canada, and Australia- delivering seamless operational support marked by precision, confidentiality, and consistency.
Our Journey
In the early days, we noticed a problem that highly skilled professionals were overwhelmed by routine admin and documentation. That’s when Imperial was founded-with a mission to remove the load, smartly and efficiently. From a small team of expert transcribers to a global network of elite support professionals, our growth has been steady, intentional, and client-led. Today, we’re the trusted partner behind thousands of professionals-running their operations on time.
Why Clients Trust Us
25+ years of industry experience
18 million minutes transcribed
2,000+ clients served globally
100% human intelligence.
HIPAA & GDPR compliant with a zero-breach track record
Our Philosophy: “Sitting Next to You”
At Imperial, we believe that great support shouldn’t feel outsourced-it should feel present, responsive, and personal.
What it means:
- Working in your time zone and pace
- Adapting to your sector’s tone, processes, and tools
- Communicating in real-time, just like an in-house colleague
- Building trust over time-not just completing tasks
The sectors we serve
Healthcare
Medico-Legal
Legal
Courts & Arbitration
Finance
Advisors & Compliance
Business
Executives & Entrepreneurs
Let’s Shape the Future Together
Work culture is evolving – and Imperial evolves with it. We don’t just support your business, we become a part of it.
Discovery Call
Meet Your Remote Assistant
Explore Services
Start Your Free Trial Today
Reliable Services, Quality Results
