About Us
Trusted Remote Support for Professionals, Worldwide
At Imperial, we help professionals reclaim their time and focus on what truly matters-while we take care of the rest. Since 1999, we’ve been empowering hospitals, Doctors, law firms, and corporate organizations by handling the work behind the scenes. What began with high-precision transcription has evolved into a powerful support ecosystem, offering:
Remote Assistant Services
Human Transcription
Virtual Project Management
We serve clients in over 12 countries-including the UK, USA, Canada, and Australia- delivering seamless operational support marked by precision, confidentiality, and consistency.
Our journey
In the early days, we noticed a problem that highly skilled professionals were overwhelmed by routine admin and documentation. That’s when Imperial was founded-with a mission to remove the load, smartly and efficiently. From a small team of expert transcribers to a global network of elite support professionals, our growth has been steady, intentional, and client-led. Today, we’re the trusted partner behind thousands of professionals-running their operations on time.
Why Clients Trust Us
25+ years of industry experience
18 million minutes transcribed
2,000+ clients served globally
100% human intelligence.
HIPAA & GDPR compliant with a zero-breach track record
Our Philosophy: “Sitting Next to You”
At Imperial, we believe that great support shouldn’t feel outsourced-it should feel present, responsive, and personal.
What it means:
- Working in your time zone and pace
- Adapting to your sector’s tone, processes, and tools
- Communicating in real-time, just like an in-house colleague
- Building trust over time-not just completing tasks
The sectors we serve
Healthcare
Medico-Legal
Legal
Courts & Arbitration
Finance
Advisors & Compliance
Business
Executives & Entrepreneurs
Let’s Shape the Future Together
Work culture is evolving – and Imperial evolves with it. We don’t just support your business, we become a part of it.
Discovery Call
Meet Your Remote Assistant
Explore Services
Contact Us
Address
8th Floor, One Canada Square, Canary Wharf, E14 5AA. UK
200 Riverside Blvd, Ste 7N, New York, NY 10069. USA
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Reliable Services, Quality Results
