Interview Transcription

Interview Transcription Redefined at Imperial

At Imperial, we provide specialist interview transcription services for clients across the UK, US, Europe and worldwide. Whether you’re running in‑depth research interviews, legal investigations, medical conversations or executive briefings, our human‑verified interview transcripts are accurate, contextual and delivered securely—so you can focus on insights, not typing.

Global Interview Transcription Services You Can Rely On

With over 25+ years of experience across industries and geographies, Imperial combines domain expertise with a rigorous quality process to deliver interview transcription that you can trust in any context—academic, legal, clinical or commercial.

We support:

• Audio interview transcription (phone calls, in‑person recordings, dictations)

• Video interview transcription (Zoom, Teams, Meet, webinars, recorded panels)

• One‑to‑one and multi‑speaker interview transcription

• Research interview transcription for qualitative and mixed‑methods studies

• Focus group and market research transcription

• HR, recruitment and workplace investigation interviews

• Media, podcast and journalism interviews

Our global team of transcribers is trained to work with a wide variety of accents, technical jargon and specialist terminology, ensuring your content is captured precisely—wherever your interview was recorded.

Who Our Interview Transcription Services Are For

Our global interview transcription services are trusted by:

• Universities & research institutions – academic, social, clinical and market research

• Hospitals & healthcare providers – patient journeys, clinician interviews, clinical trial teams

• Law firms & investigation teams – case interviews, witness statements, internal investigations

• Enterprises & SMEs – stakeholder interviews, leadership interviews, customer research

• Government, NGOs & non‑profits – policy consultations, community interviews, field research

• Media, production & agencies – long‑form interviews, podcasts, video series and documentaries

Whether you’re processing a handful of strategic interviews or a multi‑country research programme, we tailor our approach to your volume, deadlines and confidentiality needs.

What is interview transcription?

Interview transcription is the process of converting recorded audio or video interviews into accurate written text. This helps you analyse, share and archive conversations in a structured, searchable format.

Which languages and accents do you support?

Our core services focus on English‑language interview transcription across a wide range of global accents (UK, US, European, Asian and more). If you require multilingual interview transcription or translation, our team can advise on available language pairs and workflows.

How accurate are your interview transcripts?

With 100% human‑verified workflows and domain‑specialist transcribers, we maintain a 99.75%+ accuracy rate for clear recordings. Very poor audio quality, heavy cross‑talk or background noise can affect accuracy; your project manager will flag any potential issues in advance.

How do you protect confidential or regulated interviews?

All files are processed under our GDPR & HIPAA‑aligned data security framework, with encryption, strict access controls and secure deletion policies. We routinely handle legal, medical and highly confidential interviews, and NDAs can be put in place where required.

Can you work with large, ongoing interview programmes?

Yes. We regularly support long‑running research studies, investigation programmes and enterprise projects with recurring interviews. We can set up dedicated teams, workflows and reporting to ensure consistency and scalability over time.

 How do I get started?

You can upload your interview files, request a quote or speak directly with a specialist. Share a sample file and we’ll provide a trial transcript so you can review our quality, formatting and turnaround before committing to a larger project.